Privacy notice

Greenwood Youth Project CIC ("Greenwood Youth Project", "we", "us") is the controller of the personal information described in this notice. We are a community interest company.

Company number: 17350524. Registered office: Business First Centre, 25 Goodlass Road, Liverpool, L24 9HJ, United Kingdom.

For any privacy question or request, email hello@greenwoodyouthproject.com.

We only collect what we need for a specific purpose. Depending on how you deal with us, this may include:

Greenwood Youth Project does not routinely collect the names or personal details of young people where they are not needed. We aim to use anonymous or aggregated information for feedback and impact measurement wherever possible.

In some circumstances, limited personal information may be collected where there is a specific reason to do so, for example to provide prizes or certificates, administer an activity or opportunity, or respond to a safeguarding concern. We will only collect information that is necessary for that purpose and handle it appropriately.

Where practical, we work through schools, parents and carers, and host organisations rather than collecting information ourselves. Safeguarding information is handled separately and securely (see below).

Enquiries and Ambassador applications sent through this website are processed using Netlify Forms, a service from Netlify, the company that hosts our website. Netlify receives and stores what you send, together with technical information about the submission (such as your IP address, browser details and the time it was sent), and makes it available to us so we can respond. We may also be notified of new submissions by email at hello@greenwoodyouthproject.com.

To protect the forms from spam and abuse, Netlify checks submissions using its own spam filtering, and the forms include a hidden field that people do not see but automated programs often fill in. Submissions that fail these checks may be discarded. Please do not use the website forms to raise a safeguarding concern: safeguarding is handled separately (see below).

Ticking the box to receive email updates is optional and separate. Sending an enquiry never signs you up to anything.

UK data protection law requires a lawful basis for each use of personal information. We do not rely on consent for everything; the basis depends on the purpose:

Safeguarding records may include ordinary personal information, special category information (such as health) and, occasionally, information about criminal offences. This information is kept separately from general website and enquiry systems, with access restricted to the people who need it.

We may share safeguarding information without consent when it is necessary, proportionate and lawful to protect a child or young person, for example with a school's designated safeguarding lead, a local authority, the police or other statutory services. We record what was shared, with whom, why and the outcome where known.

To raise a safeguarding concern, please email safeguarding@greenwoodyouthproject.com rather than using the website forms. More information is on our Safeguarding page.

We may keep photographs and video where appropriate permissions have been obtained. Subject to those permissions, images may be used on our website and social media, and in impact reporting, promotional materials, presentations and communications.

When we work in schools and other organisations, permissions are agreed with the host. We never assume unrestricted rights to images of children, and we never publish children's names with their images.

We do not sell personal information. We only share it where there is an appropriate reason, and only what is needed. This may include:

Some of our technology providers are based in, or may process information in, countries outside the UK, such as the United States. Where this happens we use providers that offer appropriate safeguards recognised under UK data protection law.

We do not keep identifiable information for longer than we need it. How long depends on the type of information: for example general enquiries, contracts, financial records, Ambassador and speaker information, marketing preferences, photographs and video, programme information and safeguarding records each have different needs, and some must be kept for set periods by law or for safeguarding reasons. We keep an internal retention schedule setting this out.

We use appropriate technical and organisational measures, including encrypted connections (HTTPS), restricted access to the accounts and systems that hold information, and limiting what we collect in the first place.

Depending on the circumstances, you have the right to:

To make a request or raise a concern, email hello@greenwoodyouthproject.com. We'll respond within the time required by law.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator, at ico.org.uk or on 0303 123 1113. We'd appreciate the chance to put things right first.

We try not to collect your personal information unless we need it.

Most feedback is anonymous.

Sometimes we may need limited information for things such as prizes, certificates or keeping you safe.

We will look after your information and only share it when there is a proper reason to do so.

If you have a question, ask a teacher or a trusted adult to help you contact us.

We'll update this notice when the way we use information changes. The date at the bottom shows when it was last updated.